Privacy Policy

BARBARA, obrt za obalni prijevoz putnika, vl. Damir Pajca, Pula, Divkovićeva ulica 3, respects your privacy and is committed to protecting the personal data collected through the website fazana-boat.com.

This Privacy Policy explains what data we collect, how we use it, how long we keep it, and what rights you have.

1. Data Controller

BARBARA, obrt za obalni prijevoz putnika, vl. Damir Pajca, Pula, Divkovićeva ulica 3
Divkovićeva ulica 3, 52100 Pula, Croatia
OIB: 62101185904
MBS: 98801252
Business registration date: 01 July 2024
Email: info@fazana-boat.com

2. Personal Data We Collect

Through this website, we may collect the following personal data:

full name
email address
phone number, if provided by the user
content of the message sent through the contact form or by email
technical data such as IP address, browser type, browser language, date and time of access, and basic website usage information.

3. How We Collect Data

We collect personal data when:

you contact us through the contact form
you contact us by email
you use the website, where certain technical data may be collected automatically through cookies and similar technologies.

4. Purpose of Data Processing

We process your personal data for the following purposes:

responding to enquiries and communicating with users
providing information about our services and offers
processing booking enquiries or requests related to passenger transport services
improving the functionality, security, and content of the website
complying with legal obligations.

5. Legal Basis for Processing

We process personal data based on:

your consent, when you contact us through the contact form or accept certain cookies
taking steps at your request before entering into a service agreement
legitimate interest, for example to protect the website, improve user experience, and perform basic analytics
compliance with legal obligations, where required by applicable laws and regulations.

6. Sharing Data with Third Parties

We do not sell or disclose your personal data to unauthorized third parties.

Your data may be made available to trusted service providers who assist us with technical support, hosting, website maintenance, analytics, or email communication, only to the extent necessary for providing such services and subject to appropriate data protection measures.

We may also disclose personal data to competent authorities when required by law.

7. Data Retention Period

We keep personal data only for as long as necessary to fulfil the purpose for which it was collected, unless a longer retention period is required by law.

Data sent through the contact form or by email is retained for as long as necessary to handle your enquiry and continue communication, unless that communication results in a business relationship or a legal obligation to retain documentation.

8. Data Security

We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

9. Your Rights

Under applicable data protection laws, you have the right to:

request access to your personal data
request correction of inaccurate or incomplete data
request deletion of your data where there is no longer a legal basis for processing
request restriction of processing
object to processing
request data portability, where applicable
withdraw your consent at any time, where processing is based on consent

To exercise any of your rights, please contact us at: info@fazana-boat.com

You also have the right to lodge a complaint with the competent data protection authority.

10. Cookies

This website may use cookies and similar technologies to ensure proper website functionality, analytics, and an improved user experience. More information is available in our Cookie Policy.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time in order to reflect legal, technical, or business changes. The updated version will always be published on this website.

12. Contact

If you have any questions regarding privacy or personal data protection, you can contact us at:

info@fazana-boat.com